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TRANSPARENCY

Assignor Information Sheets

IFI01 FACTORING PRO SOLVENDO
IFI02 FACTORING WITH RECOURSE
IFI05 INTERNAZIONAL FACTORING
IFI06 ONLY COLLECTION
IFI07 INSTALEMENT FACTORING

Debtor Information Sheets

IFI03 MATURITY FACTORING
IF04 PAYMENT EXTENSION OR DELAYED TRANSACTIONS

ORGANISATIONAL MODEL

ORGANISATIONAL MODEL PURSUANT TO LEG. DECREE 231/2001

LAW 108/96 - USURY

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Corporate Social Responsability

BNPP_CSR_sector_policy_defence_final_2017_en_v_3
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PROFESSIONAL ETHICS

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COMPLAINTS, APPEALS AND MEDIATION

Complaint process management
Complaint report 2021
Guide to the ABF appeal
Banking and Finance Arbitrator in simple words
ABF appeal form

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